Qualtrics

The future of business isn't just about transactions, it's about relationships. Our President of Product, UX & Engineering, Brad Anderson, recently sat down with Ivan Skerl, President of Bosch Digital Americas and CIO Bosch Americas, to discuss how AI is transforming experience management. 💡 In his new blog, Brad explores the concept of "pragmatic AI" and shares how companies can move beyond the hype to build AI solutions that deliver real-time insights and tangible value. He also offers a glimpse into how our partners at Bosch have created a culture where experience management is a strategic priority. 🔗 Dive into the full conversation and start your blueprint for AI success: https://xmrrwallet.com/cmx.plnkd.in/gwF6aQct #AI #ExperienceManagement #Qualtrics #Bosch #Partnership

In this month’s edition of XM Monthly, find out the latest on capturing true business outcomes with customer experience management, updates to the Qualtrics Partner Network, and new research on customer sentiment around restaurants and hotels. It’s all in the full newsletter ⤵️

Less than a week to go! 🔔 Let's keep it simple: CX programs drive business results. Upcoming research from Qualtrics XM Institute shows CX leaders outperformed laggards over the last four years. 📈 Demonstrating that impact in a meaningful way for stakeholders? Not as simple. Join us live on Wednesday, July 30th to understand how to map CX to business outcomes! 💡

When a brand does experience right, you don’t forget it. At X4, we asked attendees to name one that stuck with them... Here’s another one who made the list. What brands are making your top list when it comes to experience management?

We're incredibly proud to announce that Qualtrics has achieved FedRAMP High authorization, the U.S. government’s highest security standard for cloud products and services. ⭐This is a massive milestone, showcasing our unwavering commitment to security and enabling federal agencies to securely leverage the power of Experience Management. Now, government leaders can access the same trusted Qualtrics capabilities that fuel the world's most beloved brands, accelerating service delivery and efficiency. 🔗Learn more: https://xmrrwallet.com/cmx.plnkd.in/g_wYeX5P #Qualtrics #FedRAMPHigh #PublicSector #Federal 

It's official! Qualtrics is taking it to the next level with FedRAMP High. With our end-to-end platform now in a single FedRAMP High authorized boundary, we can deploy comprehensive AI-powered tools that will allow government leaders to gain deeper insights on how the American people are interacting with the government at all levels - giving our country's leaders the data they need to drive service delivery transformation at scale. The Qualtrics Federal team is committed to working with our government customers to leverage insights from sensitive customer and employee data to reduce costs and accelerate delivery of mission critical services. Join us at the Qualtrics Federal Summit on August 13 in DC to learn more about the AI capabilities this will unlock. Message me if you're interested in registering. Learn more here: https://xmrrwallet.com/cmx.plnkd.in/eF63UFA9 Zig Serafin Brad Anderson Assaf Keren Anderson Quach (He/Him) Ambarish Sridharanarayanan Bill Sole Matthew Valenzuela Brady Walker Brian Stucki Nick Apeland Matt Chong Matt Ogles Jay Patel Jordan See Peter Seidule Rishi Vajpeyi Brandon Homer Amanda Chavez Jill Leyden Sydney Heimbrock, Ph.D Richard Ottley Steven Gethard Ellen Loeshelle Rafik Shoorbajee Erin Casale Elizabeth B. Megan Kilbride Brittany Oliver Haley Gust Aethena Brooks Tyler Petersen

Final day tackles the tough question: "Is Altruism Enough?" 🤔 The paradox is real - healthcare workers are engaged but still thinking about leaving. Alexa Osborne, MHA from Qualtrics is diving deep into what health systems can do when purpose alone isn't enough to retain talent. Post-COVID healthcare is still healing. Let's talk solutions! 🩺 #HealthcareBurnout #ClinicalRetention #HealthcareEngagement #PostCOVID #HealthcareHR #ConseroHHR Molly McAllister Jessica Druckman

Today, we're excited to announce that we're partnering with Singapore Airlines as they elevate their customer experience strategy with Qualtrics solutions! ✈️ Over the next three years, SIA will use Qualtrics to gather and analyse feedback across multiple channels—unlocking deeper insights and enhancing every stage of the customer journey. 👏 Together, we’re shaping the future of travel, powered by data and human understanding. 🔗 Learn more here: https://xmrrwallet.com/cmx.plnkd.in/djHmQBFU #CustomerExperience #AI #Analytics #TravelInnovation #QualtricsXM #SingaporeAirlines

Don't miss out! Our webinar is just a few days away. 📆 If you haven't already, make sure to register now to secure your spot. 👇

Need to unlock 🔓 buy-in and investment for your CX program? Prove your business impact and it will follow. But how do you prove impact, especially if you're in the early stages of building your program in the first place? 🤔 Join Qualtrics' Carol Sue Haney and Zoetis' Cara Fields on July 30th 🗓️ to learn why an omnichannel CX program is more important than ever and what Zoetis' omnichannel journey has looked like from business case to buy-in.