🚀 Podium is ranked #1 for Agentic AI Software in G2’s Summer 2025 Report! We're proud of the ranking—and even prouder of what it represents: local businesses are thriving with AI Employees that actually drive results. This is not buzzy tech: ✅ 10K agents deployed 📈 +30% revenue growth for customers 🤖 AI that answers calls, books jobs, and closes sales—just like a top staffer This means fuller calendars, steadier cash flow, and more time at the dinner table for owners and their teams. 🙌 Huge thanks to our customers, team, and partners. Let’s go! 📊 See the full report: https://xmrrwallet.com/cmx.plnkd.in/giun_kuk #PodiumAI #AgenticAI #G2 #AIEmployees
Podium
Software Development
Lehi, Utah 99,339 followers
Podium—your all-in-one AI-powered lead conversion and communication platform.
About us
A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal
- Website
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https://xmrrwallet.com/cmx.pwww.podium.com
External link for Podium
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Lehi, Utah
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, Local Business, Collect Payments, Text Marketing, and SMS Marketing
Locations
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Primary
Get directions
1650 W Digital Dr
Lehi, Utah 84043, US
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Get directions
Level 3, 376390 Collins St
Melbourne, VIC 3000, AU
Employees at Podium
Updates
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🧠 Don’t ask what AI can do. Ask what it will do on your lot. You’re not buying software—you’re hiring an employee who’ll talk to your customers every day. While talking with Car Dealership Guy, Podium CEO Eric Rea breaks down how dealers should evaluate AI tools—not by features or flashy demos, but by asking the same questions you would in a BDC interview. Because this “employee” will be talking to your customers every single day. 🎧 Full podcast with Car Dealership Guy → https://xmrrwallet.com/cmx.plnkd.in/eF-BBxjK
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Last week we had an absolute blast in California with the Slakey Brothers distributor team—capping it all off by co-hosting a San Francisco Giants game alongside a great group of contractors! ️ Moments like these remind us why we value our distributor partnerships so highly: they’re built on shared wins and genuine relationships. Whether we’re in the stands cheering on the Giants or brainstorming new ways to help contractors grow, we always come away energized by the collaboration. Huge thanks to the entire Slakey Brothers crew and the contractors who joined us for making the evening one to remember. We appreciate everything you do—and we can’t wait for the next opportunity to connect, learn, and celebrate our collective success. #Podium #SlakeyBrothers #DistributorPartners #ContractorSuccess #Partnerships
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80% of people hire the first company to respond. If your phone rings and no one answers, you’re probably losing jobs. See what that’s costing you with Podium’s ROI Calculator—built to help HVAC, plumbing, and electrical teams. Try the ROI calculator today: https://xmrrwallet.com/cmx.plnkd.in/eAzg3hV8 🧮
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You already know your numbers. Now see how they compare. We partnered with Terri Ross to launch The Aesthetic Standard: a fast, free benchmarking tool for aesthetic practices. Plug in your real numbers for 7 key metrics and get a side-by-side report showing exactly how you measure up against industry averages and Terri’s gold standard benchmarks. Discover your wins and your weak spots–Get your report here: https://xmrrwallet.com/cmx.plnkd.in/eAQVGV9d
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Dealership AI is evolving fast— Podium's CEO and Co-Founder Eric Rea shares what’s real, what’s next, and what to avoid in this powerful Car Dealership Guy episode. https://xmrrwallet.com/cmx.plnkd.in/e7Sjb8CA
For car dealers, the AI arms race is just getting started: In this episode of the CDG Podcast, Eric Rea, CEO of Podium, dives into the state of Dealership AI in 2025, reveals the questions dealers should be asking to stay ahead, discussed why 10% of U.S. dealers are using Podium's AI, and much more. Top lessons learned from Eric: 1. AI product demos can be dangerously misleading. – Anyone can build a compelling AI demo in 20 minutes that looks amazing in controlled environments. – Real dealership environments have thousands of variables that break most AI systems quickly. – When properly implemented, some AI systems are delivering 70% faster response times and 30% higher conversion rates. 2. Training AI requires the same commitment as hiring and training human employees – Different dealership types need different AI personalities to match their customer base. – Initial AI implementations always make mistakes and require 90 days of intensive feedback and refinement. – Savvy dealers treat AI buying decisions like interviewing employees. 3. Human workforce reactions to AI are creating unexpected internal challenges – Some employees view AI as direct competition and actively resist implementation. – Other employees embrace AI as productivity enhancement and use it to advance within the dealership. – Most dealerships still need human backup systems because AI cannot handle physical tasks or complex edge cases. 4. Service departments offer bigger AI opportunities than sales but face different bottlenecks – High-paid auto technicians waste hours daily on administrative tasks instead of billable repair work. – Customer service communication creates endless inefficient back-and-forth cycles that could be automated. – Unlike sales where more leads always help, service departments are often capacity-constrained by technician availability. 5. Voice AI represents the next major challenge but carries much higher implementation risks – Phone conversations still dominate dealership communication despite the industry's focus on text-based solutions. – But Voice interactions require instant responses while text-based AI can take time to process complex requests. – Failed voice AI interactions typically result in immediate customer loss. The full episode is live! Stream it now: YouTube: https://xmrrwallet.com/cmx.plnkd.in/eRHubRSK Apple Podcasts: https://xmrrwallet.com/cmx.plnkd.in/eJbx8Fx9 Spotify: https://xmrrwallet.com/cmx.plnkd.in/eGzNgvnw
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Texting isn't just "nice to have" anymore—it’s where the money is. CDG said it best: dealers ignoring texting are leaving millions on the table. If you’re gearing up for a 4th of July sale, let Podium’s AI Marketing Assistant write your texts and emails for you in seconds: https://xmrrwallet.com/cmx.plnkd.in/gCWKVist
Dealers ignoring texting are leaving $1,000,000s on the table: Email = 37% open rate. Texts = 95% opened in under 3 minutes. The legal stuff takes effort—but the ROI makes it a no-brainer. ____ Dealers – If you’re planning on running an Independence Day Sale but haven’t locked down your texting strategy – Try Podiums AI Marketing Assistant here: https://xmrrwallet.com/cmx.plnkd.in/gCWKVist (Data via CDG Partner: Podium)
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🎙️ Catch Jason Harris, Billy Hymas, and Ross Tinkham on the latest episode of the #DrivenLoyalty podcast—talking AI, customer experience, and the future of independent dealerships. 🚗 Headed to NIADA 2025? Come chat about the future of AI in automotive at Booth 525! Ready to dive in? Visit https://xmrrwallet.com/cmx.plnkd.in/eeRg7fQY now. 👈
Growth Advisor | Podcaster | Speaker | Brand Ambassador | Operations Coach | Strategy Consultant | Automation Architect
Billy Hymas, Ross Tinkham and I discuss the exciting possibilities of AI assistants helping independent dealers develop a consistent customer experience, respond to leads more quickly, develop meaningful conversations and so much more! NIADA Las Vegas - Podium Booth 525 ⚡Powered by Podium, redefining customer connection. Visit: https://xmrrwallet.com/cmx.pwww.podium.com/swj #DrivenLoyalty #Podium #AIAssistants #CustomerRetention #AutomotiveInnovation #dealership #automotive #carguy #automotivepodcast #dealer #cardealer #dealers #cardealer #ev #electriccars #data #AI #automotiveindustry
The Power of AI Assistants for Independent Dealerships
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Booked & Busy: 5 Insider Secrets for Customer Loyalty 📆 Don’t miss our upcoming webinar with ACHR NEWS! HVAC and plumbing businesses are facing more demands than ever—missed calls, long hold times, and high customer expectations. But what if AI could help solve all that without losing the human touch? Join us for a practical and eye-opening session with Jimmy Thompson, Senior Manager of HVAC/Plumbing Sales at Podium, where we’ll break down how AI is transforming communication, efficiency, and customer satisfaction for trades businesses. ✅ Automate call answering & follow-ups ✅ Reduce hold times & increase bookings ✅ Capture more leads—even after hours ✅ Keep it personal—while using AI 📍 It’s time to modernize your phone systems and win more jobs with less manual effort. 👉 Save your seat now: https://xmrrwallet.com/cmx.plnkd.in/eY8R7g2p #HVAC #Plumbing #CustomerExperience #AI #Webinar #ACHRNews #Podium
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JCK starts TODAY —and we’re bringing some serious innovation. This year, Podium is helping jewelers revolutionize clienteling with AI tools built for relationship-driven retail. Here’s what you’ll see at Booth #53111: 💬 Smart messaging that makes every customer feel like a VIP 🔁 Automated follow-ups that don’t feel automated 💎 Personalized service at scale—without burning out your team Whether you’re selling one-of-a-kind pieces or managing dozens of storefronts, AI clienteling is your new edge. Let’s elevate the way jewelry is sold—see you in Vegas! #JCK2025 #PodiumAtJCK #JewelryInnovation #Clienteling #RetailAI
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