Nava

Learn from Nava how data sharing can help identify potentially eligible individuals, ease the income verification process and even reduce fraud. https://xmrrwallet.com/cmx.pbuff.ly/sFq3a8o

Our Chief Delivery Officer, Jodi Leo, just published a piece in Route Fifty on expanding access to the Supplemental Nutrition Assistance Program (SNAP)! Over the past few years, millions of potentially eligible people are leaving SNAP benefits on the table. Jodi suggests that the key to closing this coverage gap lies in strong data sharing practices, which can help federal and state agencies identify potentially eligible individuals, ease the income verification process, and even reduce fraud. Recently, New Mexico saw an 18% increase in enrollment in the Supplemental Nutrition Program for Women, Infants, and Children (WIC) after the project team developed a data-sharing tool between the state’s SNAP, Medicaid, Temporary Assistance for Needy Families, and WIC agencies. In Vermont, an API-first approach helped integrate the enrollment and eligibility processes for its 37 health care and financial benefit programs. In a matter of months, they reduced the number of days it took to provide an eligibility determination to SNAP applicants by 44%. Integrated eligibility and modern APIs aren’t just technical upgrades — they’re a path to better benefits delivery and government infrastructure that’s resilient, adaptable, and human-centered.  Read the full piece for more details: https://xmrrwallet.com/cmx.plnkd.in/gFuPP4ss #GovTech #SNAP #DataDriven

Great news coming out of Nava Labs! We’re happy to announce that we’re partnering with the Goodwill Central Texas and Goodwill Keystone in Pennsylvania to pilot an #AI-powered resource referral tool with caseworkers as part of a grant from the Gates Foundation. This tool aims to make it easier for Goodwill staff to refer clients to a range of other health and social services beyond what’s offered at the organization. Read the full announcement: https://xmrrwallet.com/cmx.plnkd.in/gWtqFrCs

Martelle Esposito, MS, MPH, Partnerships & Evaluations Manager at Nava and Co-lead/Co-founder of Nava Labs will be presenting at the Maryland Association of Counties' Solutions Showcase on Thursday, August 14, 2025, from 10:00 AM – 10:30 AM! Nava’s session during #MaCoCon will focus on how to build AI tools that are both effective and trustworthy for public-facing services. Martelle will share Nava's experience partnering with social-services organizations to develop and pilot a generative AI chatbot. The chatbot assists staff who help families navigate and apply for services like SNAP and Medicaid.  For more information on the conference Solutions Showcase: https://xmrrwallet.com/cmx.plnkd.in/guEACeuf To register for Nava’s networking event overlapping with the conference: https://xmrrwallet.com/cmx.plnkd.in/gN3H-ud8

Are you going to the Maryland Association of Counties' Summer Conference? Members of the Nava team will be there including Capri Shorter, Luqman Green, Jillian Koesterer, and Martelle Esposito, MS, MPH, so come say hello! We’re also thrilled to be hosting an evening social event that overlaps with the conference! The Civic Tech Sunset Social will be held at Seacrets Sandbar in Ocean City, Maryland on August 14, 2025 from 7:00–8:00 PM EDT.   All civic tech enthusiasts and #MACo community members are welcome to join us! For more information and to register for the event: https://xmrrwallet.com/cmx.plnkd.in/gN3H-ud8

Thank you to everyone who made Nava’s 10th Anniversary Celebration a night to remember. We feel proud and grateful to have crossed the decade mark, and could not have gotten here without our amazing staff, partners, and the civic technology community at large. Special shoutout to our featured speakers Clare Martorana and Jennifer Pahlka for an incredible fireside chat, moderated by our very own, Jodi Leo. Your words and leadership continue to inspire. Cheers to 10 years!

Nava is #hiring! We are looking for software engineers to join our engineering team. Interested in working with fellow Nava engineers to design, review, and build well-crafted software? Learn more about the roles and apply today: Software Engineer (FHIR):  https://xmrrwallet.com/cmx.plnkd.in/gw3mDY7a Sr. Data Engineer (Engineering Lead): https://xmrrwallet.com/cmx.plnkd.in/g7s_Sr5H DevOps Engineer: https://xmrrwallet.com/cmx.plnkd.in/gs5BmNM8

Last week marked the 10 year anniversary of a company near and dear to my heart: Nava I joined as employee # 12 as their first recruiter and eventually led the entire people ops function. Over time I created organizational structure, instituted values-driven hiring, and nurtured a culture that was inclusive, thoughtful, and deeply human. It was work that came straight from my heart in concert with the vision of Nava’s founders. Today, Nava is over 500 people strong. They’re still doing the hard, vital work of improving how government services show up in people’s lives. They’ve even launched a philanthropic arm to explore and prototype forward-thinking policies, including the ethical use of AI in public systems. I couldn't be more proud of the team, and I'm so grateful I had the opportunity to shape its early chapters. Happy Birthday, Nava. May you continue to do the hard and often unforgiving work of making critical government services accessible to everyone. We need it now more than ever. ❤️ (more about Nava's history and story for those curious: https://xmrrwallet.com/cmx.plnkd.in/giVYnarj)

Busy past few weeks! Last week, we celebrated Nava’s 10th anniversary in D.C. This week, we’re in Baltimore for the CMS Quality Conference. Huge thank you to CMS leadership for organizing such and engaging event. Appreciate all the conversations, connections, and insights shared. Now, let’s get to work Nava Centers for Medicare & Medicaid Services #CMSQualCon25