BCG on People and Organization

Transformation succeeds when behaviors shift - not just when new tools are installed. BCG emphasizes that lasting change depends on fundamental shifts in beliefs, behaviors, capabilities, systems, and processes, with digitization serving as an enabler, not the objective. A world-class operating system - modeled on Toyota’s integrates philosophy, principles, goals, rules, practices, and tools into a dynamic and enduring daily framework. Leadership must drive behavioral change such as increasing frontline presence or promoting peer coaching and embed these shifts into routines supported by transparent, digitally enabled metrics. Equally, every function from HR and procurement to IT and operations, must align with and reinforce the operating system’s objectives through hiring, incentives, and daily practices. Curious to see how this plays out in practice? Read the full report to dive deeper: https://xmrrwallet.com/cmx.plnkd.in/e562Vv4g #Manufacturing #OperationalExcellence #BehavioralChange #Leadership

GenAI is already handling the grind - imagine what you could do with an extra hour every day. In an exclusive The Economic Times interview, BCG’s David Martin and Ashish Garg share how GenAI is liberating us from routine work so we can:   • Think bigger – HR, finance, and ops professionals shift from data-entry to strategic decision-making. • Learn new skills – Engineers build AI-powered experiences; service teams become AI supervisors. • Innovate faster – Entrepreneurs at every level launch and scale AI pilots in weeks, not quarters.   🔍 The challenge: Only 43% of companies feel their people are GenAI-ready. Without a clear upskilling roadmap, excitement can turn into uncertainty. 🌟 BCG’s view: Success isn’t about replacing people - it’s about empowering them to partner with AI for creativity and complex problem-solving. ❓ Your turn: How is your organization gearing up for GenAI? 🔗 Read the full interview here: https://xmrrwallet.com/cmx.plnkd.in/gRAjB5aX #BCGInsights #FutureOfWork #GenAI #Upskilling #Leadership

As AI takes off, one thing is clear: HR is central. Leaders are asking how to boost performance, stay fair, and build trust—while keeping people at the core. To help lead that shift, BCG developed the AI TALENT Promise, a framework for using AI in ways that are: 🔹 Transparent 🔹 Accountable 🔹 Learning Centered 🔹 Ethical 🔹 Notified 🔹 Trustworthy We’ve brought the AI TALENT Promise to life inside BCG, testing it across core people processes like recruiting, performance management, staffing, and learning. It’s meant rethinking tools, roles, and how we approach talent in an AI-enabled world. As GenAI tools like interview prep assistants and adaptive learning platforms reshape the people function BCG’s AI TALENT Promise ensures it’s used responsibly, with humans at the center. Learn more: https://xmrrwallet.com/cmx.plnkd.in/euWg4fB2

The CEO-CHRO partnership has never been more critical. As companies face evolving global dynamics, people are the most powerful driver of resilience and competitive advantage. The most forward-looking leaders are investing in their workforces to prepare for multiple futures, developing talent that is AI fluent, cross-functionally agile, and committed to continuous growth. In our latest article, Turbulent Times Call for a New People Strategy, we explore how CEOs and CHROs can reshape their approach by: 🔷 Hiring top talent with AI-immersed skills and embedding AI into the core of how work gets done 🔷Retraining people to work effectively alongside AI tools and evolving technologies 🔷Building a workforce with flexibility, optionality, and cross-functional capabilities 🔷Identifying and investing in human capabilities that will create value across a range of future scenarios The most effective leaders treat their CHROs as true copilots in executing the company’s goals and priorities.  Thanks to Aparna Bharadwaj, Julie Bedard, Frank Breitling, and Alex Koster for your insights and collaboration. 📖 https://xmrrwallet.com/cmx.plnkd.in/eiAZr4XD #PeopleStrategy #CHRO #Leadership #AI

In the twelfth installment of Coaching Conversations: Insights and Advice for Leaders, from BCG U, executive coaches Francisco Crespo and Amanda Sourry reflect on a core truth: transformation does not begin with a strategy deck, it begins with people. Organizational change only succeeds when leaders are willing to grow themselves. Building alignment across a leadership team requires trust, conviction, and a shared sense of purpose. That is the hard work, the human work, of leadership. Francisco and Amanda share how coaching supports this journey by grounding each conversation in context, helping leaders show up with intention, and guiding them to become the kind of leader the moment demands. Transforming an organization starts by transforming how leaders lead. Learn more: https://xmrrwallet.com/cmx.pon.bcg.com/41NRzwB

Failure is essential to innovation. Just ask NASA. Leaders who create environments where employees can safely fail, learn, innovate, and move forward lay the foundation for breakthroughs. NASA’s greatest achievements emerged from lessons learned through setbacks, proving that embracing failure truly leads to success. Read the latest from Julia Dhar in Forbes. https://xmrrwallet.com/cmx.plnkd.in/edBuvE7f

Scaling AI is not a tech challenge; it’s a people challenge. In a new video with WIRED, Frank Breitling, a leader in BCG’s People & Organization practice, shares why successful agentic AI transformation depends less on systems, and more on people. At BCG, we call it the 10-20-70 rule:  10% of the effort is in algorithms  20% in technology and data  70% in people and processes That’s why we embed people at the center of every transformation, co-creating strategy, capability, and adoption from the ground up. Learn more about building AI agents to unlock new business models, accelerate productivity, and make agentic AI work. On.bcg.com/AIAgents 

Is higher education ready for the future workforce? Students and employers increasingly demand clear career outcomes, job-aligned credentials, and hands-on experiential learning. Universities are being challenged to respond by shaping curricula around high-demand fields like data science, cybersecurity, healthcare, and advanced manufacturing, and by strategically partnering with industry to strengthen workforce pipelines.   BCG's latest article explores how universities can reinvent themselves, leverage AI for talent development, and empower students and institutions to succeed in a rapidly changing landscape.   Read more: https://xmrrwallet.com/cmx.plnkd.in/eaEggRxC #WorkforceDevelopment #HigherEducation #Innovation #FutureOfWork

Lasting progress starts with a clear understanding of where you are today. In The Building Blocks of Organizational Advantage article, we explore ten essential elements that define how organizations function and evolve. These context elements shape the way companies operate—and how they grow, adapt, and lead through complexity. Built on ten years of BCG project data and powered by our OrgVantage diagnostic, this work reveals how organizations can unlock performance by aligning strategy with their unique organizational fingerprint. 📌 Clarity on context isn't a nice-to-have. It's the foundation for making bold moves with confidence. Explore the latest insights from our People & Organization team and co-authors, Jim Hemerling, Gertie Find Laerkholm, Kristy Ellmer, Simon Weinstein, Robert Werner and Connor Currier. https://xmrrwallet.com/cmx.pon.bcg.com/41aoo7k #ChangeLeadership #OrgDesign #PeopleStrategy

Take this quick assessment to reflect on your leadership growth journey, uncover fresh opportunities to level up your skills, and get matched with a personalized leadership growth profile based on your responses. The most successful leaders continuously practice and internalize effective leadership habits, making growth an everyday priority, not just an occasional exercise. Take the survey: https://xmrrwallet.com/cmx.pon.bcg.com/4kQNrU4 Which profile did you match with? Tell us in the comments! #BCG #Leadership #growthprofile Boston Consulting Group