Mark your calendar. Clear your schedule. Cancel your meeting that could’ve been an email. Zoomtopia is back — and it’s for the people ✨ This isn’t just another virtual conference. It’s where bold ideas meet real-world execution. What to expect: ✅ Future-of-work insights you won’t find anywhere else ✅ Sneak peeks at what’s next from Zoom ✅ Customer playbooks that actually work AMER: September 17 APAC, EMEA, Japan: September 18 Spots go fast — secure yours now 🔗 https://zm.me/4lNfSDR
Zoom
IT Services and IT Consulting
San Jose, CA 618,618 followers
AI-First Work Platform for Human Connection ✨
About us
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://xmrrwallet.com/cmx.pcareers.zoom.us/home
- Website
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www.zoom.com
External link for Zoom
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- San Jose, CA
- Type
- Public Company
- Founded
- 2013
- Specialties
- Mobile Collaboration, Audio Conferencing, Video Conferencing, Online Meetings, Web Conferencing, Cloud Meetings, and Webinar
Locations
Employees at Zoom
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Ross Mayfield
Head of Product, AI Workplace & Strategic Integrations @ Zoom
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Matt Ocko
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Jim Scheinman
Founding Managing Partner, Maven Ventures & the guy who named Zoom
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Shannon (Lund) McDole
Helping customers simplify their enterprise communication and collaboration with innovative technology.
Updates
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Fall term is coming faster than you think. Is your hybrid learning environment ready? 🎓 Thomas More University of Applied Sciences, a leading higher education institution in Belgium, made hybrid teaching seamless by deploying Zoom Workplace. With Zoom Rooms, educators simply walk in, tap a single controller, and start teaching. No cables. No setup delays. No IT bottlenecks. The results ⤵️ ✅ Scalable, reliable hybrid classrooms ✅ Empowered faculty with higher confidence in hybrid teaching ✅ Significant reduction in support tickets See the impact that Zoom Rooms can have in transforming hybrid learning 👉 https://zm.me/452WQSD
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AI is changing how we work—so why are we still using the same old KPIs? 🤔 ⏰ Hours logged 👨💻 Meetings attended 📝 Tasks checked off Traditional success metrics aren’t telling the full story anymore. It’s time to trade output for outcomes. As AI takes on more of the busywork, organizations need to redefine what “productive” really means. Here are 5 modern success metrics for AI-powered teams: ✅ Reduction in repetitive tasks ✅ Hours saved, not spent ✅ Originality and quality over quantity ✅ Actionable meeting outcomes ✅ Real customer impact Are your KPIs stuck in the pre-AI era? Rethink how your team tracks value ➡️ https://zm.me/workflow
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Event pros, it’s time to do more with less ✨ With Zoom Events and Zoom AI Companion, you can ⤵️ ✅ Turn planning meetings into summaries and action items ✅ Repurpose session recordings into blog posts and reels ✅ Personalize follow-ups with AI-generated recaps ✅ Align event outcomes with campaign KPIs Whether you're running webinars or hybrid event series, Zoom Events can help you create smarter, more human experiences at scale. Read the blog to learn more 👉 https://zm.me/4l2cyDK
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Let’s be real — “manual outreach” belongs in the sales museum 📞 Auto Dialer for Zoom Phone is here to automate the grunt work so your sales team can focus on the good stuff (like connecting with prospects) 🤝 Pair it with Zoom Revenue Accelerator’s latest upgrades and you’ve got a productivity power duo for your pipeline. ☎️ + 🤖 = 📈 https://zm.me/autodialer
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Zoom was recognized as Customers’ Choice in Gartner® Peer Insights™ “Voice of the Customer” report for Meeting Solutions 👩💻✨ We’re proud to deliver intuitive, AI-first meeting solutions that make collaboration seamless. Read more about this recognition here 👉 https://zm.me/3UmepYT
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Think your meeting is too big for Zoom? Think again 👀 We’re rolling out new large meeting add-ons for 3K and 5K attendees, so your next all-hands or company-wide kickoff can stay right where the teamwork happens ✅ Get the details ➡️ https://zm.me/45lKVQf
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ICYMI: Zoom was named a 2025 Customers’ Choice in Gartner Peer Insights™ “Voice of the Customer” for UCaaS 🎉 We’re proud to build solutions that earn trust, not just adoption. This recognition reflects our continued commitment to delivering exceptional communication experiences 🙌 Discover why we’re a Customers’ Choice 👉 zm.me/4l9pbO3
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Think AI alone can fix your CX? Think again. Our global study with Morning Consult reveals what really drives customer loyalty — and what’s quietly costing brands more than they think. Spoiler: AI’s not the problem, the lack of resolution is. Here’s what that looks like ⤵️ 🚨 82% of consumers say they’d walk away after unresolved issues. 💬 81% of consumers expect AI chatbots to escalate to a human agent but only 38% say it happens. 💻 43% of consumers say their biggest frustration with voice and chatbots is when issues aren’t resolved. The takeaway? AI can help but only if it’s effectively supporting issue resolution. Swipe to see the stats, or read the blog for more on why CX resolution is a critical driver of brand loyalty 👉 zm.me/CX-resolution