PaymentsJournal

As first-party fraud continues to surge, data from FICO reveals that nearly a third of respondents believe that lying on credit applications is either justifiable in certain situations or simply common practice. Inflation and high interest rates have placed increasing pressure on consumers in recent years, leading to a surge in credit card debt. In response, many lenders have reduced credit limits, tightened lending standards, and shifted their focus toward more affluent customers. Read more: https://xmrrwallet.com/cmx.plnkd.in/eCQTZugT # Fraud #FirstPartyFraud #ConsumerFraud #CreditRisk #FraudPrevention #FinancialCrime #LiarLoans #FraudDetection #DigitalBanking #LendingTrends #FICOInsights

Handwave has raised $4.2 million to bring its biometric tech into stores. The startup’s contactless system allows shoppers to leave their phones and wallets in purses and pockets, enabling them to pay, verify their identity, and collect loyalty points simply their palm. By and large, the company is betting that its palm-scanning tech can eliminate checkout friction. Read more: https://xmrrwallet.com/cmx.pow.ly/6K3t50WA9RJ #Payments #BiometricPayments #PalmScan #RetailInnovation #ContactlessPayments #FintechStartup #PaymentTechnology #PayByBank #StoreTech #DigitalIdentity #FutureOfPayments

A consumer purchases a product and receives exactly what was described. However, they experience buyer’s remorse and want to return it. Unsure if they’ll be refunded, they falsely report the transaction as fraudulent instead. Nicole Reyes, Managing VP of Risk Operations at Velera and Suzanne Sando, Lead Fraud Management Analyst at Javelin Strategy & Research, discuss how to differentiate types of consumer-engaged fraud, the emerging threats within the category, and the steps organizations can take to protect themselves. Read more: https://xmrrwallet.com/cmx.pow.ly/qOhE50WA8ka #Fraud #FraudPrevention #ConsumerFraud #FinancialSecurity #DigitalFraud #FirstPartyFraud #Cybercrime #FraudDetection #RiskManagement #FraudAwareness

As the technology behind payments processing accelerates, it’s also reshaping how merchants need to think about the ways their customers pay. Increasingly, acquirers are discovering that by focusing on areas like reconciliation and streamlining the payments workflow, they can build stronger relationships—not only with their customers, but also with their employees. Highnote's Chief Revenue Officer, TJ Grissom, and James Wester, Co-Head of Payments at Javelin Strategy & Research, to explore how Highnote is helping drive the unification of the payments workflow and the benefits this trend is bringing to retailers and other payment acquirers. Read more: https://xmrrwallet.com/cmx.plnkd.in/gJihrcRx #Payments #PaymentsInnovation #EmbeddedFinance #UnifiedCommerce #PaymentReconciliation #VerticalSaaS #RealTimePayments #RetailTechnology #PaymentProcessing #CustomerExperience #EmployeeRetention Jacob Jegher, Brian Riley, Jordan Hirschfield, Ryan Cole, Don Apgar, James Wester, Christopher Miller, PhD, Craig Lancaster, Ben Danner, Matthew Gaughan, Suzanne Sando, Jennifer Pitt, Kevin Libby, Justin Hamel, Christopher Lascano, Emmett Higdon, Mark Schwanhausser, Tracy G., Dylan Lerner, Ian Benton, Gregory Magana, Lea Nonninger, Hugh Thomas, Troy Showell, Kierstin Lemasters, Jenn Johnson

Listen to the FULL PODCAST: https://xmrrwallet.com/cmx.pow.ly/JabS50Wzusp Financial institutions are among the most trusted entities in the world. Consumers believe their banks act in their best interests—especially when it comes to protecting them from fraud. They expect strong, effective solutions that support their everyday financial activities, safeguard their accounts, and secure their identities. But trust isn’t automatic—it must be earned. Nowhere is this more true than in the fraud dispute process. Ryan Sorrels, CRO at Quavo, and Suzanne Sando, Lead Analyst of Fraud Management at Javelin Strategy & Research, discussed how, instead of letting disputes drive customers away, banks can use these moments to build deeper trust and strengthen relationships. Read more: https://xmrrwallet.com/cmx.pow.ly/JabS50Wzusp #FraudPrevention #CustomerExperience #BankingInnovation #FinancialServices #DisputeManagement #AIinBanking #DigitalBanking #FintechTrust #CustomerLoyalty

The most important skill for B2B sales professionals is no longer persuasion; it’s mastering financial fluency. Yes, many sales veterans will read that line and laugh. But, as the adage goes, past performance does not guarantee future results. And now more than ever, those results are reliant on an entirely new approach. More specifically, it’s a fintech mindset. Modern SaaS platforms require embedded finance as a fundamental component. B2B sellers need to understand business-to-business money movements. Read more: https://xmrrwallet.com/cmx.plnkd.in/eDgbWkBE #EmbeddedFinance #FintechMindset #B2BSales #VerticalSaaS #FinancialFluency #SalesStrategy #RevenueGrowth #DigitalTransformation #CustomerLTV #SaaSInnovation

REGISTER NOW: https://xmrrwallet.com/cmx.pow.ly/zMT050WyJ6w In banking, it’s the small moments that drive big outcomes. Are you equipped to win them? Join Galileo Financial Technologies, SoFi, and Javelin Strategy & Research for a deep dive into how conversational AI is reshaping customer relationships. Discover how emotionally intelligent assistants and omnichannel continuity are helping banks capture fleeting, high-impact engagement opportunities. You’ll walk away with: - Strategies to master critical micro-moments - Real-world use cases and measurable ROI - Proven frameworks for AI adoption in financial services 📅 Reserve your seat today: https://xmrrwallet.com/cmx.pow.ly/zMT050WyJ6w #ConversationalAI #DigitalBanking #CustomerEngagement #Fintech #CX #BankingTechnology #AIinBanking #FinancialServices #CustomerExperience #MicroMoments

The European Union is working on the third iteration of its regulatory framework governing open banking. Meanwhile, across the Atlantic, open banking rules remain in legislative limbo and have faced pushback from many financial institutions, causing some to speculate whether the model will ever gain traction in the U.S. At its core, open banking is about unlocking consumer financial data—once the sole domain of banks—for third-party service providers. Using application programming interfaces (APIs) as a bridge, these fintech companies can provide the array of financial services that consumers have come to expect, including everything from mobile banking to peer-to-peer payments. Read more: https://xmrrwallet.com/cmx.plnkd.in/e9HXd6cq #Payments #OpenBanking #RealTimePayments #PSD3 #FinancialRegulation #FintechInnovation #CFPB #BankingTransformation #DigitalBanking #APIs #PaymentsModernization

The UK’s most valuable fintech was granted a banking license a year ago, yet Revolut still hasn’t been given the green light to operate as a fully fledged financial institution. Instead, Revolut remains in a holding pattern, limited to holding £50,000 in total customer deposits—billions of pounds lower than leading UK banks like Barclays, HSBC, or Santander. Read more: https://xmrrwallet.com/cmx.plnkd.in/eYKq6q34 #Revolut #FintechNews #DigitalBanking #BankingRegulation #FinancialInnovation #UKFinance #USBanking #RegulatoryCompliance #FintechExpansion #ChallengerBanks

The Apple Card was a good idea when Barclaycard launched it. It showed promise when Goldman Sachs (GS) took it on. Now, it appears to be headed to Chase, where it will likely be re-engineered into a profitable card program—one that benefits the broader Chase organization, and not least of which is protecting its No. 1 position as the top U.S. issuer, even after the Capital One/Discover merger. We will not bore you with the details of why this shift is happening; you can read about it here, here, and here. We promise not to criticize Goldman Sachs. Instead, we praise its efforts to challenge the norms in U.S. payments and its ability to maintain balance despite heavy losses. Kudos to David Solomon for making a radical decision to enter retail banking and knowing when to pull back without hurting Goldman Sachs. And Apple? Who doesn’t like Apple, except maybe Android users? Read more: https://xmrrwallet.com/cmx.pow.ly/vPTF50Wyfe7 #AppleCard #ChaseBank #CreditCardIndustry #FintechStrategy #ConsumerLending #Payments #PortfolioAcquisition #GoldmanSachs #CardBench #BankingTrends