Kore.ai

71% of enterprises are using AI, but only 30% are ready to scale it. That’s the core finding from our latest global study at Kore.ai, and it speaks volumes about where the AI journey stands today. While nearly 9 in 10 leaders plan to increase AI investment in 2025, many allocating up to half their IT budgets, most still face the same roadblocks: a shortage of AI talent, data quality, unpredictable LLM costs, and security & compliance concerns. But here’s what sets the frontrunners apart: They’re not just experimenting, they’re being super deliberate about it. As Raj Koneru, our CEO, put it: “AI is no longer experimental. It’s foundational.” The next wave of enterprise transformation won’t be about whether you use AI, but how intentionally and scalably you do it. Read the full report here: https://xmrrwallet.com/cmx.plnkd.in/encXd5ai Want the story behind the study? - https://xmrrwallet.com/cmx.plnkd.in/eDUrvhCM We’re curious, where is your org on the AI curve: exploring, scaling, or stuck in between? #AI #GenerativeAI #EnterpriseAI #FutureOfWork #KoreAI #AgenticAI #AIFoundations

Everyone’s talking about AI. But here’s what we wanted to know: how many are actually scaling it? So, we asked over 1,000 business and tech leaders around the world. And the results were surprising? Most companies are experimenting with AI. But only 30% feel ready to take it to the next level. That gap is what this report dives into — with practical insights from AI leaders on: -Which use cases are delivering value? -How are leaders measuring success (beyond buzzwords)? -Are they building in-house or buying? -How to overcome some of the key roadblocks - Talent, Data, Integrations? -Which department, which models, and much more. The report brings you something that is super relevant in understanding what’s working when it comes to scaling AI in the enterprise. Want it in your inbox the moment it’s live? Just drop “AI Insights” in the comments, and we’ll DM it to you directly. #AIReport #EnterpriseAI #AgenticAI #FutureOfWork #AIInsights

Ever found yourself nodding along in an AI conversation…🤔 While secretly Googling terms like agentic slop, vector embeddings, or prompt injection? We get it, the AI space moves fast. New terms pop up every week, and let’s be honest, not all of them are easy to decode. To help you slight bit, we have put together a AI Glossary, packed with clear, simple definitions of the most essential (and often misunderstood) terms in the AI world. Whether you’re a product leader, designer, marketer, or just looking to decode these terms, this one’s for you. And if you find this helpful, good news, we’re keeping it fresh with a new glossary drop every month. Explore the rest of the glossary here: https://xmrrwallet.com/cmx.plnkd.in/gHmz-U68 #AI #AgenticAI #ProductManagement #AIGlossary #LearnAI #TechLiteracy

Everyone’s talking about what agentic AI can do. But let’s be real, for it to actually work effectively, we’ve got some real challenges to solve. Whether it’s explainability, data quality, or just knowing when to bring a human back into the loop, it’s not all smooth sailing (yet). Big potential ahead for agentic AI, sure but what’s the blind spot we can’t ignore yet? #AgenticAutomation #BuildWithAI, #AIInnovations #AgenticAI

“Sometimes, slowing down is how you prove the real value of technology.” At Re: imagine, Anne from GuideWell shared a perspective that deserves more airtime. When introducing AI to the frontline, the initial fear is familiar: Will this take away my job? But in the Guidewell case, what they’re seeing instead is something different: Teams actively embracing the new tech And a whooping 12% drop in average call time, thanks to features like transcripts and summaries It’s a strong reminder that adoption isn’t just about what AI can do,  it’s about how thoughtfully we bring people along with it. Because real transformation doesn’t happen when tech replaces people. It happens when it empowers them. #CustomerVoices #FutureOfWork #FrontlineEmpowerment #AIThatWorks #AgenticAi  #BuildWithAI #ReimagineWithAI

When there is a debate all over the world about whether AI will take over all human jobs, this article by D K SHARMA shares a balanced perspective - By automating routine processes with intelligence and empathy, banks can shift their human resources toward what matters most: connection, trust, and service. Not those financial institutions that lean entirely on automation or stubbornly resist it will thrive, but the ones that blend both—harnessing AI for speed and scale, while doubling down on the uniquely human elements that build relationships. #CXOthoghts #AIforBanking #FutureofBanking #BuildWithAI

Gartner says over 40% of agentic AI projects will fail by 2027.  At first glance, that’s a tough stat to swallow. But maybe it’s exactly the signal we need to pause and reflect: why is that number so high? Here’s what we’ve seen- These projects aren’t failing because the tech isn’t good. They’re failing because we’re trying to squeeze AI into old workflows that were never built for it. We’re still treating AI like an add-on, not a new way of thinking. According to Gartner, most projects fall short due to:  Unclear business value or ROI, Projects get expensive super fast, POCs look great but never scale etc So what can we do differently? Start with the right use cases, seriously, this one matters the most. Not everything needs an AI agent, and that’s okay. Then, don’t just drop agents into existing workflows and hope they work. Take a step back, rethink the flow Design it for how agents operate, not how humans do. Figure out the value early on,  not just cost savings, but things like faster decisions , better experiences etc And don’t rush to scale. Build with your users, test what works (and what doesn’t), refine it, and then roll out. At Kore.ai, we’ve seen this shift happen. We’ve gone from rule-based bots to agentic systems that can think, act, and coordinate across apps and teams. One of our favourite examples? A credit team at a leading bank.  They were drowning in 30–50 page memos. Now, with multiple agents parsing and summarizing the key insights, they’re saving 30–40 minutes per deal. It’s not about disruption for the sake of it. it’s about evolving how we deliver real value, faster and smarter. So maybe the real question isn’t why so many will fail, but what can we all do to help the next 60% succeed? Curious to know what do you think👇🏻 #AgenticAI #KoreAI #AIThatWorks #SmartAutomation #GartnerInsights #CustomerVoices

What if the gap between AI promise and business impact wasn’t so wide?🤔 Over the past few weeks, we hosted a 4-part series called AI for Process not just to talk about AI, but to ground it in reality. Across this series, we have covered:- -How to design and deploy AI agents -What real-time monitoring looks like in action -Where process bottlenecks hide (and how to surface them) -How to optimise decisions with data, not guesswork Featuring product leaders like: Murali Raghuram – SVP, Product Management Nathan Schlaffer – Director, Product Marketing Whether you missed it, want to revisit, or are just curious to learn more — you can explore the full series here - https://xmrrwallet.com/cmx.plnkd.in/ggQ2NmmA #AIforProcess #ProcessImprovement #AIinBusiness #AIAgents #KoreAI #AIwithPurpose #OnDemand

We’re thrilled to announce that our incredible customer Autodoc will be joining us at the Re:imagine City Tour in Cologne this September! Autodoc has delivered outstanding results in a remarkably short time, and we’re proud to be presenting them with their AI Business Impact Award, originally announced at our flagship conference in April. Join us to hear firsthand how Autodoc leveraged AI to transform their business, and gain insights you can apply to your own digital journey. Don’t miss this chance to connect, learn, and get inspired. Secure your spot - https://xmrrwallet.com/cmx.plnkd.in/gr5HTAvu cc David Schreffler Matthias Mueller-Wolf Umang S. Grace Trott Christie Dahmen #KoreAI #Reimagine2025 #CityTour #Cologne #Autodoc #CustomerSuccess #DigitalTransformation #AIForBusiness #AIAwards

Agentic AI is shifting the enterprise landscape, but turning potential into performance takes more than just great tech. Join us for an exclusive session where we break down what it takes to scale agentic AI in the enterprise. Here’s what we’ll explore: -Key shifts shaping enterprise AI adoption -Why most projects stall and how to avoid the common traps -The Agentic AI Blueprint: Practical ways to scale and integrate with confidence Speakers of the session: -Santhosh Kumar Myadam – SVP, Product Management, Kore.ai -Spandana Kodali– Product Marketing Manager, Kore.ai If you’re building or scaling AI systems or even just planning the roadmap, this session is packed with real-world insights you don’t want to miss. Join us on July 23, 11 AM ET Save your seat here 👉https://xmrrwallet.com/cmx.plnkd.in/gJDaJiQc #AgenticAI #EnterpriseAI #Webinar #AIAutomation #DigitalTransformation #KoreAI #FutureOfWork