Name: Customer Experience (CX) is the new battleground. | Nextiva
Uploaded: 2025-07-25T23:11:04.093Z
Duration: 58 s
Channel: Nextiva
Description: Customer Experience (CX) is the new battleground. The way we interact with customers has changed. And Nextiva is here to help businesses win it. This isn’t just about a better contact center, it’s a full transformation of how companies understand, engage and support their customers across every interaction.

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Tomas Gorny

CEO & Co-Founder, Nextiva | Powering Human Connection

Customer Experience (CX) is the new battleground. The way we interact with customers has changed. And Nextiva is here to help businesses win it. This isn’t just about a better contact center, it’s a full transformation of how companies understand, engage and support their customers across every interaction.

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Transcript

Moet je niet tink about de? Comstrom unstr. Resources essentially from interactions and those interactions are happened generally between businesses and customers, from voice to messaging, social media. And the irony is unlike in the past, businesses do not own all their interactions anymore. They have been in public and that's complicates the story for businesses. So businesses meet the platform that centralized all of that customer data and interactions in a single place, giving them a complete view of the customer, allowing everyone in the organization. You have access to real time insight so they can act proactively at the core. Next device customer engagement and management company that focuses on helping businesses to bring customer interaction together into a single place. Our mission is to help businesses to drive Better Business outcomes right at the moment when they interact with their customers.

Fernanda Corado

Generational Group Affiliate

Insightful thoughts, Tomas! Transforming customer interactions truly sets businesses apart. Nextiva's approach to enhancing CX is a game-changer. Keep leading the charge in redefining customer engagement!

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