Alaska Airlines’ Post

Transcript

See it, own it and change it because if you see it, a lot of people just don't want to see it. They don't want to see whether or not they're not hitting expectations or they're not being the best that they can be. And if they can't see themselves, hopefully they have someone close that says, hey, you're not hitting the mark. And then when they do see it, can you actually say, OK, you know what, it's mine now to own athletes are the same way, right? If you're not performing as an athlete, they usually know because that environment, that industry is pretty brutal. But how do they own it? I think that's where I see the difference between great athletes and athletes maybe. Don't live up to their potential or refuse to admit that maybe they've got work to do. But the ones that own it are the ones that end up changing outcomes and having fantastic seasons and exalted be, you know, one of the best under trade and the seat on it Change it. For me, it's been a big revelation because seeing it as being vulnerable and saying, all right, I'm not hitting the mark in this area and I got to own it to go change.