Sensory Quality Lab Technician

Job Description:

This role will be responsible for coordinating sensory evaluation sessions for McDonald's Supply Chain. Responsibilities include:

• Manage McDonald's Quality Center Evaluation Sessions.
• Organize and maintain supplies, equipment, and products for evaluations.
• Prepare products according to written procedures, manuals, and other instructions.
• Supporting Quality Center Leads in problem identification as well as documentation accuracy and reporting.
• Provide sensory evaluation result reports.

Functional Competencies:

• Analytical Ability - Collecting, analyzing and summarizing information and trends. Looks beyond the obvious and does not stop at the first answer. Has the ability to remain neutral and analyze a situation, quickly identify the problem, then offer sound solutions using good reasoning and the ability to solve problems. Use rigorous logic and methods to solve difficult problems with effective solutions.
• Attention To Detail - Accomplishes tasks and processes accurately and completely. Monitors and double checks the accuracy of information and work product to provide accurate and consistent work before completion.
• Communication - Clearly and concisely conveys information orally or in writing to individuals or groups to ensure that they understand the information and the message in a timely manner. Information needs to be presented in an appropriate manner for the audience/customer. Listens and responds appropriately to others. Demonstrates strong situational awareness and engages in appropriate and respectful interactions.
• Continuous Improvement - Ongoing effort to increase the level of quality, effectiveness or efficiency of existing products, services or processes. Then implement solutions and evaluate impact using relevant and reliable indicators, including qualitative and quantitative measures.
• Customer Focus - Provides expert guidance, partnership and support to internal and external customers related to the System to drive Plan to Win initiatives. Looks to understand pain points with our customers and ways to mitigate or remove them.
• Functional Skills - Demonstrates the practical use of essential skills to do the job at a high level of accomplishment.
• Multi-Tasking - Processes information quickly and manages several tasks simultaneously. Navigates efficiently between systems or processes to access information quickly.
• Project Management - Provides leadership in efficiently and effectively planning, organizing, motivating, and controlling resources to achieve clearly defined objectives within a temporary, clearly defined timeframe.
• Results Driven - Sets high standards, monitors, and maintains quality of work. Consistently reaching goals and objectives set by self and others.

Duties:

• Maintain Quality Center Product Target Program
• Manage Quality Center kitchen for Worldwide Sensory Meetings
• Support Quality Center schedule by checking in product, preparing, and serving evaluation samples for sensory evaluations
• Manage suppliers in Quality Center kitchen during evaluation process
• Organize and maintain Quality Center product, supply, and equipment inventories
• Track Quality Center costs to maintain budget
• Create sensory evaluation sessions in AMABIS database program for tracking results
• Support Officer Workshop Taste of Quality Sessions
• Support Extended Sensory Partner Training and Supplier Training
• Train Summer Intern(s) on Sensory Technician Position – McDonald’s Golden Future Program
• Perform other duties as assigned

Equal Opportunity Statement:

McClement is an Equal Opportunity Employer.

ADA Requirements:

• Must be able to lift 10-50 lbs.
• Must be able to stand/walk for prolonged periods of time.
• Short exposure to temperature/humidity fluctuations.

Education/ Skills/ Qualifications:

• Associates degree preferred.
• 2+ years of Quality or Sensory experience in beverage or food preferred.
• Individual must have strong mathematical, reading, and communication (oral and written) skills.
• Working knowledge of Microsoft Office tools.