eCommerce Business Analyst

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Job details

Join a team that’s transforming how businesses buy digitally - Help improve customer experience, streamline eCommerce processes, and build scalable solutions for the future.

This Jobot Job is hosted by Liz Valdez

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $80,000 - $96,000 per year

A Bit About Us

Leading U.S. distributor of critical-care biopharmaceuticals and healthcare products. Known for safety, innovation, and customer focus, partnering with top GPOs and healthcare providers to ensure reliable, cost-effective product access nationwide.



Why join us?

• Comprehensive Health benefits + EAP
• 401k, Profit Sharing Retirement Plan
• Tuition Reimbursement Program
• HSA, FSA, Dependent Care Flex Spending Acct
• Life, AD&D, & AFLAC Plans
• Paid Vacation/Sick leave/Holidays
  
  

Job Details

Business Analyst, eCommerce

Remote (Preference for candidates based in Texas or North Carolina)

Drive Digital Transformation — We're looking for a Business Analyst, eCommerce to play a key role in enhancing our customers’ digital buying experience. As part of our dynamic Digital Commerce team, you’ll work across departments to gather business requirements, map out user stories, and translate complex processes into clear, testable solutions. You'll be a strategic partner to business stakeholders and development teams — helping us continuously improve how we deliver eCommerce excellence.

If you're a detail-driven problem-solver with experience in Agile environments, JIRA/Confluence, and B2B eCommerce, this is your opportunity to make an impact.

What You’ll Do

• Serve as the functional SME for eCommerce and lead the documentation of business requirements, user stories, and acceptance criteria.
• Create mockups and wireframes (using tools like Draw.io, Mural, Lucidchart, Visio, or PowerPoint) to visualize process flows and UX expectations.
• Lead and execute functional testing and support UAT to ensure business needs are fully met.
• Collaborate with developers, QA, and product owners in an Agile/Scrum environment.
• Manage JIRA tickets and documentation in Confluence with accuracy and clarity.
• Participate in stakeholder workshops, user journey mapping, and testing coordination.
• Support production systems by identifying, documenting, and troubleshooting issues.
• Act as a backup eCommerce admin and key support resource for the digital commerce team.
  
  

Required Qualifications

• Bachelor’s degree in business, MIS, marketing, or related field (or 4+ additional years of experience).
• 3+ years of experience in eCommerce as a Business Analyst or in a functional eCommerce operations role.
• 2+ years working with JIRA, Confluence, and Agile methodology.
• Experience with SAP Commerce Cloud (CCv2) / Hybris.
• Strong business analysis skills with experience creating functional documentation, wireframes, and user flows.
• Excellent attention to detail and communication skills.
  
  

Preferred Experience

• Background in healthcare or distribution industries.
• Familiarity with S/4HANA ERP, Salesforce, Power BI, or related tech.
• Experience in B2B eCommerce and digital commerce optimization.
  
  

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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