Bilingual Receptionist (English/Spanish)

Overview

Vitalief is an innovative consulting company working at the intersection of Sponsors, CROs, and Sites across the research and clinical trials landscape. By blending deep subject matter expertise with strong business acumen, we deliver consulting and Functional Service Provider (FSP) solutions that empower organizations to do more with less, streamlining operations, reducing costs, and accelerating breakthroughs that ultimately benefit patients.

We are seeking a highly motivated Research Office Assistant (to work as a temporary Vitalief employee) to support front-desk operations for our client’s Department of Orthodontics within their School of Dental Medicine. The ideal candidate must be fluent in both English and native-level Spanish, with excellent communication and organizational skills.

Work Location: Newark, NJ – 100% on-site

Work Schedule: Full-Time hours (Monday to Friday, 9:00 AM – 5:00 PM)

Duration: 3 Months (with potential for extension based on performance and departmental needs)

Pay Rate: $20/hr to $23/hr - depending on experience

Key Responsibilities

• Greet and check in patients and visitors in a professional and courteous manner.
• Answer and direct incoming phone calls in both English and Spanish.
• Schedule and confirm patient appointments using the electronic dental record system.
• Assist with patient intake, forms, and basic insurance verification.
• Maintain and organize front-desk documentation and patient records.
• Communicate effectively with students, faculty, patients, and staff.
• Ensure the reception area remains tidy and presentable.
• Perform general administrative duties, including filing, scanning, and email correspondence.
  
  

Required Skills:

• High school diploma or equivalent required; associate degree preferred.
• Fluent in English and native-level Spanish (speaking, reading, and writing).
• Minimum of 1 year of receptionist, administrative, or customer service experience (medical or dental setting preferred).
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office Suite and comfortable with digital scheduling systems.
• Ability to multitask in a fast-paced academic/clinical environment.
• Professional demeanor and strong attention to detail.
  
  

PHYSICAL DEMANDS: Prolonged periods of sitting at a desk and working at a computer. Standing, walking, visual perception, talking and hearing. Lifting up to 20lbs.