PHH Mortgage

PHH Mortgage is a proud sponsor of the 2025 ACUMA Annual Conference. If you plan on attending the show, make sure you stop by Kiosk #39 to meet and talk with the PHH team: Michael Dziuba, Patrick J (PJ) Harrigan CMB®, AMP, Kelly Rose and Taylor Adams, AMP. See you in Denver!

Our July Service Excellence honoree is Latoya Greene. Latoya exemplifies Service Excellence through her caring and responsive approach. As a team leader, she treats everyone with courtesy and respect, displaying compassion in every interaction. Latoya collaborates effectively with colleagues and advocates for customers' needs. Her prompt replies to correspondences set clear expectations. Latoya practices to provide efficient service, her efforts align with our Customer for Life philosophy through caring service, integrity, and seamless customer interaction. Congratulations Latoya!

Bavarian Inn Lodge & Conference Center will be the home of the Michigan Mortgage Lenders Association's Annual Conference, MMLAFest, this year! If you are attending, contact Tony Millis, Tracey Dace, Jamie Longe or Jon Grafflin, CMB, AMP to schedule a time to meet with the PHH/Liberty team. Cheers! See you in Frankenmuth!

We have exciting news! LASI learned a new skill! LASI, our AI assistant that quickly and easily analyzes text queries and provides personalized responses, can now retrieve loan level data from LoanSpan. Have a loan-specific question? Just ask LASI! Learn more about LASI and the other advantages when PHH subservices your loans https://xmrrwallet.com/cmx.plnkd.in/euk8uQ5J or contact Michael Dziuba today. #gettoknowPHH #dontsettle #subservicing #AI #LoanSpan  

If you plan on attending Fortra Law’s Innovate Conference in August, reach out to Sabrina Dean-Bass today to schedule a time to meet or stop by our table during the show! We look forward to seeing you in Newport Beach.

California MBA Western Secondary is a month away. If you haven't scheduled a time to meet with the PHH and Liberty Reverse Mortgage team don't wait another day! Jon Grafflin, CMB, AMP, Christian Stevens, Shannon Smith, Scott Loddeke, Christopher Sabbe, Mark Kramer, Patrick J (PJ) Harrigan CMB®, AMP, Ed Fitzgerald, AMP, Valerie Huynh, Lara Miramontes, Walter P. Mullen, Taylor Adams, AMP, and Michael Dziuba will all be at the conference and are looking forward to talking with you about the benefits of working with PHH. See you in Cali!

Onity Group Inc. and PHH Mortgage would like to welcome Kim Kaplan as the new Vice President, Non-Agency Underwriting. She will support our efforts across all of our originations channels and work closely with our leaders to identify opportunities and promote our capabilities to our customers. Kim brings valuable operations experience and specialization in non-agency and non-QM through her previous roles, making her uniquely positioned to support our underwriting capabilities as we grow into this area. Kim holds a Bachelor of Arts degree in Communication from the University of Rhode Island. Welcome Kim!

Artificial intelligence (AI) is rapidly evolving and becoming an essential business tool. Jack Cavanagh, Onity Group’s SVP, Financial Planning and Data Science, recently spoke with Spencer Lee at National Mortgage News to discuss a wide range of AI-related topics, including recent developments in data science, the effects of AI on mortgage workflows and consumer hesitation towards AI. Read the full article https://xmrrwallet.com/cmx.plnkd.in/eFWZXmnw

At PHH Mortgage, we understand that strong portfolio performance starts with strong servicing. That’s why we’ve built a suite of robust recapture capabilities designed to help you retain customers, maximize revenue and reduce portfolio runoff. We offer several recapture options tailored to your origination business model as we know not all origination platforms are the same. In today’s competitive market, subpar servicing isn’t just a nuisance—it’s a risk. With PHH, you gain a partner committed to delivering excellence, innovation and results that speak for themselves. https://xmrrwallet.com/cmx.plnkd.in/euk8uQ5J #dontsettle #gettoknowPHH #subservicing #portfolioretention

PHH Mortgage is pleased to announce the appointment of Koushik Jayakumar (KJ) as Vice President, Reverse Servicing Operations. KJ will lead and execute strategic initiatives, accelerate business growth, and provide oversight for the Reverse Servicing portfolio, along with REO and Property Management operations. He will champion a culture of innovation, efficiency, speed, and quality while upholding our strong commitment to delivering a client-centric experience. With over 18 years of experience across finance, mortgage servicing, and operations, KJ brings a wealth of industry insight and leadership that will be instrumental in advancing our Reverse Servicing platform and strengthening our commitment to delivering exceptional client outcomes.