NYS Office of Information Technology Services

The Open NY Quarterly Report for July 2025 is now available! This past quarter, 34 new data catalog items were published, for a total of 2,098 catalog items available, a 759% increase since launch. https://xmrrwallet.com/cmx.plnkd.in/gMGPgDHK

The ITS Integrated Eligibility System (IES) team presented on recent progress and developments on their program at the New York Public Welfare Association (NYPWA) Summer Conference in Saratoga Springs last week. The presentation included an update on the successful launch of the new child support online enrollment portal, as well as plans for next steps in other areas of the initiative.   Congratulations Dennis Packard, IES Business Change Lead and former Commissioner of Schenectady County Department of Social Services; Raju “Raj” Cheeti, IES Technical Leader/Architect; Caroline Thompson, IES Program Director; Bill Capozzi, IES Deputy Technical Director; and Brian Waage, ITS Deputy Director of Strategy and Enterprise Architecture on their excellent and informative session!

We're proud to partner with New York GEAR UP and support this initiative. It is crucial for our communities to invest in the future of New York!

ITS spotlights Afifah Raheem, a student assistant intern in the Finance department currently studying at the University at Albany. Afifah brings a desire to expand her skillset to this role – not only the skills she is currently learning in class but also interpersonal abilities, learning how to best support a team. When not earning new experiences in a professional or educational setting, she enjoys expanding her horizons with travel; she has visited every U.S. state on the east coast.

The ITS #Accessibility Team uses real feedback to help design digital services that all New Yorkers can use. Listen to the IT’S a Tech Podcast to learn more about human-centered design and the team that makes it happen for New York. #ADA35

Traveling can be daunting for many reasons – don’t let #cybersecurity be one of them! Learn a few easy tips in this month’s cybersecurity newsletter, and you can safely enjoy your dream vacation, knowing your data is safe.

Digital access is for everyone! ITS celebrates 35 years of the Americans with Disabilities Act. #ADA35 ➡️ a11y is a commonly used shorthand for #accessibility (there are 11 letters between the a and y). 👓 Not everyone sees your site. Some New Yorkers use screen readers, magnifiers or high-contrast mode. 🔊 Sound isn’t always heard. Captions and transcripts make audio content work for everyone. 🖱️ Some people can’t use a mouse. Design for those who tab, type or talk to navigate the web. 🧠 Brains work differently. Words and designs that are clear and simple work better for everyone.

ITS is now hiring! Consider a lifechanging career with a national leader in IT and cybersecurity, serving New Yorkers and making our communities better. its.ny.gov/careers

One year later, we reflect on the lessons learned from the global IT outage. On this special episode of the IT’S A Tech Podcast, learn how ITS responded quickly to this crisis, created an organized response plan, and got critical New York systems running within 24 hours. Hear from a variety of ITS leaders, including Chief Information Security Officer Chris DeSain, Deputy Director of Workplace Services Joe Miller, Director of Client Engagement Boris Rabovsky, Deputy Commissioner for Technology for the Department of Labor Mike Allen and Chief Strategy Officer Stacy Panis. https://xmrrwallet.com/cmx.plnkd.in/gtMm4949

Job opportunities at ITS are available for professionals at different points in their careers and from a wide variety of backgrounds and areas of expertise. Visit its.ny.gov/careers to learn more about joining a NYS agency on the rise!