Miratech

🎯 From Physics to Sales Ops: Anna Legenka’s Journey of Reinvention at Miratech When life threw challenges her way, Anna didn’t just adapt — she rebuilt. With a background in physics and engineering, Anna once led energy audits for central heating providers in Ukraine. But after political and personal upheaval, she made a bold leap: changing industries and countries in search of a new purpose and stability. “I made the conscious decision to move into IT, hoping to rediscover the joy of innovation and making a positive impact.” Anna joined Miratech as a Project Coordinator, but things didn’t stop there. Craving a hands-on role, she quickly moved into presales, and then into a new field entirely — becoming the first member of the newly launched Sales Operations function. Fast forward to today, and Anna leads a growing team, spearheads process innovation, and has been named “Professional of the Year” three times. 🚀  💬 “When I first joined, I had no idea what Sales Operations entailed. I learned everything from scratch. But I had incredible support — and that made all the difference.” Her most meaningful project? A company-wide streamlining operations and bringing traceability across Miratech’s revenue lifecycle.  💡 “It reignited the sense of being an innovator and a positive change agent — something I’ve always valued in my work.” What drives her now? Building bridges between departments through smart, efficient processes — and mentoring others along the way.  📣 “I truly love my job. I work with amazing, talented people in a team that’s collaborative, supportive, respectful, and fun. We celebrate each other’s achievements and share pride in what we build together.” 🌱 Whether you’re just starting out or pivoting to something new, Anna’s story is proof that the right support — and the right culture — can turn career challenges into career breakthroughs. 👉 Join our global team and build your story at Miratech: https://xmrrwallet.com/cmx.plnkd.in/g5YWQ9rF #LifeAtMiratech #SuccessStory #CareerGrowth #DareToBeDifferent #WomenInTech #Miratech #MiratechCulture #EmployeeSpotlight 

A #CCaaS solution may look sleek in a demo, but if it doesn't integrate with your internal systems or scale to match your business needs, it can quickly become a liability. Your contact center doesn’t operate in a silo— it connects with CRMs, analytics, knowledge bases, and custom tools. Without flexible APIs and expert implementation, you’ll face costly workarounds and delays. Being able to integrate seamlessly is critical to unlocking full value. Scalability is another trap. Many vendors make it easy to scale up—but not to scale back down. That leads to inflated costs and locked-in commitments that don’t reflect real usage. When evaluating CCaaS solutions, dig deep into:  🔸Architecture (cloud-native microservices vs. legacy)  🔸Integration and API flexibility  🔸Real-world scalability and usage-based pricing  🔸Data access and insightful analytics  Smart planning now avoids expensive regrets later. 💬 Not sure what to look for?  Miratech helps you evaluate, plan, and implement solutions that actually fit your business. ✅Download our free guide on how to avoid the costly mistakes: https://xmrrwallet.com/cmx.plnkd.in/gYwGZEWQ    #DigitalTransformation #ContactCenter #CXInfrastructure #CCaaSSelection #TechLeadership #CloudCX 

🚀Dare to be different?  If you’re bold, curious, and ready to do things in your own unique way, we want you on our team. 👉 Explore our open roles: 🎯 Internal openings:  🔹Senior Vice President of Accounting and Global Controller (Warsaw) https://xmrrwallet.com/cmx.psmrtr.io/sqKx5  🔹Vice President of Legal and Compliance (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/sdmgm  🔹Managing Director, Strategic Services (USA, Canada, Europe) https://xmrrwallet.com/cmx.psmrtr.io/pjW3V  🔹Growth Marketing Director (UK, USA) https://xmrrwallet.com/cmx.psmrtr.io/rsdHJ  🔹Director, Sales (USA) https://xmrrwallet.com/cmx.psmrtr.io/rJ35w  🔹Regional Sales Manager (Pune, Bangalore, Hyderabad, India) https://xmrrwallet.com/cmx.psmrtr.io/s9p6g  🔹Treasury Director (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/sdpb6  🔹Middle Project Manager (Argentina) https://xmrrwallet.com/cmx.psmrtr.io/sDxj7  🔹Middle Project Manager (CCaaS experience) (Argentina) https://xmrrwallet.com/cmx.psmrtr.io/sDxj6  🔹Project Manager (Canada) https://xmrrwallet.com/cmx.psmrtr.io/snxfk  🔹Researcher (Recruiting) (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/rJ3xN  🔹Corporate Lawyer (Argentina, Brazil) https://xmrrwallet.com/cmx.psmrtr.io/rTLcD  🔹Contract Lawyer (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/r4PcK  🔹Innovation Lead (Canada) https://xmrrwallet.com/cmx.psmrtr.io/stVZr  🔹Payroll Analyst (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/svHGT  🔹Senior Graphic Designer (Europe, Poland) https://xmrrwallet.com/cmx.psmrtr.io/sHzmy     🎯 Technical positions:  🔹Senior Full Stack Developer (Argentina) https://xmrrwallet.com/cmx.psmrtr.io/sNcdR  🔹Senior Full Stack Engineer (PHP, JavaScript) (India) https://xmrrwallet.com/cmx.psmrtr.io/sH9Sd  🔹Senior Front End Developer (Argentina) https://xmrrwallet.com/cmx.psmrtr.io/sN9Cv  🔹Senior SQL Developer (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/svNZd  🔹Senior Software Engineer .NET (Canada) https://xmrrwallet.com/cmx.psmrtr.io/stXDH  🔹Senior UC Engineering Consultant (India) https://xmrrwallet.com/cmx.psmrtr.io/sHfNj  🔹SBC Support Engineer (India) https://xmrrwallet.com/cmx.psmrtr.io/sjt3D  🔹Python and SQL Engineer (Brazil) https://xmrrwallet.com/cmx.psmrtr.io/rVLQs  🔹React Front End Engineer (Chennai, India) https://xmrrwallet.com/cmx.psmrtr.io/sMf2H  🔹Technical Writer/Business Analyst (AWS Connect) (Canada, USA) https://xmrrwallet.com/cmx.psmrtr.io/stMJZ  🔹Amazon Connect Technical Analyst (Canada) https://xmrrwallet.com/cmx.psmrtr.io/snvVH  🔹AudioCodes Telephony Design Engineer (Malaysia) https://xmrrwallet.com/cmx.psmrtr.io/sCBGH     🎯CC Professional Service roles:  🔹Solution Architect (Google Dialogflow) (India) https://xmrrwallet.com/cmx.psmrtr.io/sG2TT  🔹Principal Genesys Cloud PS Consultant (Brazil) https://xmrrwallet.com/cmx.psmrtr.io/rGKMQ  🔹Principal Genesys Cloud CX Consultant (India, South Africa) https://xmrrwallet.com/cmx.psmrtr.io/sHsHH  🔹Senior Genesys Cloud CX Consultant (Malaysia) https://xmrrwallet.com/cmx.psmrtr.io/sCC25  🔹Senior Genesys Cloud PS Consultant (Argentina) https://xmrrwallet.com/cmx.psmrtr.io/svQ9Y  🔹Senior Genesys Cloud CX Consultant (South Africa, India) https://xmrrwallet.com/cmx.psmrtr.io/sHB5f  🔹Senior Genesys Cloud CX Consultant (Brazil) https://xmrrwallet.com/cmx.psmrtr.io/sCBnr  🔹Senior QA Engineer (Genesys Cloud) (Malaysia) https://xmrrwallet.com/cmx.psmrtr.io/sCC2M  🔹CX Solutions Architect (USA, Canada) https://xmrrwallet.com/cmx.psmrtr.io/rZz5v  🔹Data Scientist - Google CCAI (India) https://xmrrwallet.com/cmx.psmrtr.io/sxGMC  🔹Genesys Cloud Consultant (Spain) https://xmrrwallet.com/cmx.psmrtr.io/sMcKq  🔹Conversational AI Developer (India) https://xmrrwallet.com/cmx.psmrtr.io/sMcdz      #Jobs #HiringNow #TechJobs #Miratech #JoinUs

♟️ Checkmate! Miratech’s Global Chess Tournament ♟️ At Miratech, we believe growth happens through our work and the experiences that connect, challenge, and inspire us: together. Our recent Global Chess Tournament was a perfect example of that spirit. With 20 players from across the globe, the tournament wasn’t just about winning — it was about bold moves, sharp thinking, and meaningful moments that brought our international team even closer. 🏆 Congrats to our champions:  🥇 Igor Ohias  🥈 Andrii Skachko  🥉 Anatolii D. Huge thanks to Dmitry Filipov for bringing the tournament to life. 👏 What started as a friendly game has now grown to become Miratech’s Chess Community - a space where team members regularly connect, compete, and collaborate together. At Miratech, community isn’t just something we talk about - it’s how we thrive. Working at Miratech means having the space to shine both professionally and personally - and while our team enjoys remote flexibility, we remain deeply connected by our shared values, culture, and activities.  Dare to be different. #LifeAtMiratech #TeamMiratech #ChessAtWork #CorporateCulture #EmployeeExperience #GlobalTeam #Miratech  

🌍 Happy World Intern Day! At Miratech, we know that today’s interns are tomorrow’s leaders. Some of our best success stories started with an internship — and turned into full-time roles, global projects, and real career growth. To all the interns who bring curiosity, courage, and fresh thinking to the table: thank you.  💼🚀 #WorldInternDay #LifeAtMiratech #FutureLeaders #DareToBeDifferent 

CCaaS regrets aren’t rare—they’re the norm.  According to Gartner, 80% of companies end up questioning their CCaaS platform choice. Often not because the tech is broken, but because the initial selection process is. In a new article on CX Today, our Director of CX Solutions, Michael Burrows, MBA, explains why contact center tech investments go off course and how to get them right. From integration blind spots to vendor lock-ins, Mike shares what leaders should really look for when choosing a CCaaS platform and why expert guidance makes all the difference. ✅ Think long-term  ✅ Focus on integration  ✅ Don’t get sold on buzzwords 📖 Read the full article: https://xmrrwallet.com/cmx.plnkd.in/g7JjEzAN #CXStrategy #ContactCenter #SmartCX #CCaaS #DigitalTransformation #VendorSelection #Miratech 

Happy Friday from Miratech! 🎉 This week on Beyond the Desk, we’re reminded that our people are more than their job titles. 🎨 Some paint.  🏏 Some hit the cricket field.  🧘 Some reflect deeply, and mentor others. From Brazil to Bucharest, from tech talks to spiritual reflections — we love seeing what fuels the amazing humans behind our work.  ✨  #BeyondTheDesk #LifeAtMiratech #TeamMiratech #HappyFriday #PeopleFirst #DareToBeDifferent #Miratech 

80% of tech specialists regret their CCaaS vendor choice. Why? Because flashy demos and big promises can distract from the real questions: ✔️Will it integrate with our tech stack?  ✔️Can it scale up or down with demand?  ✔️Are pricing and SLAs fully transparent?  ✔️Can it support our long-term goals? One-size-fits-all solutions rarely work for mid- to large-sized enterprises. Every organization has its own architecture, internal systems, processes, and priorities. That’s why a CCaaS provider must be evaluated not just for features—but for alignment with your business reality. Integration, scalability, and flexibility aren't “nice to haves.” They're make-or-break. And it all starts with understanding your ecosystem before evaluating vendors. 💡 Ready to make the right CCaaS decision? Contact Miratech for vendor-agnostic guidance that aligns with your real needs. https://xmrrwallet.com/cmx.plnkd.in/gYwGZEWQ    #CCaaS #CustomerExperience #CXStrategy #CloudSolutions #VendorSelection #Miratech 

🚀 We’re hiring! Ready for your next big move? Join a global team where your skills make a real difference. From tech to operations — we’re looking for smart minds who get things done. 🔍 Explore current openings and apply today: 📎 Internal openings:   🔵 Senior Vice President of Accounting and Global Controller (Warsaw, Poland) https://xmrrwallet.com/cmx.psmrtr.io/r3xf5  🔵 Vice President, Global Strategic Accounts (North America) https://xmrrwallet.com/cmx.psmrtr.io/qScKB  🔵 Vice President of Legal and Compliance (Ukraine)  https://xmrrwallet.com/cmx.psmrtr.io/sdmgm  🔵 Managing Director, Strategic Services (USA, Canada, Europe) https://xmrrwallet.com/cmx.psmrtr.io/pjW3V  🔵 Growth Marketing Director (United Kingdom, United States (Eastern Time Zone)) https://xmrrwallet.com/cmx.psmrtr.io/rsdHJ  🔵 Director, Sales (United States) https://xmrrwallet.com/cmx.psmrtr.io/rJ35w  🔵 Treasury Director (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/sdpb6  🔵 Regional Sales Manager (Pune, Bangalore, Hyderabad, India) https://xmrrwallet.com/cmx.psmrtr.io/s9p6g  🔵 Payroll Analyst (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/svHGT  🔵 Recruiting Manager (Europe, Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/rhD-F  🔵 Talent Acquisition Assessment Specialist (United Kingdom) https://xmrrwallet.com/cmx.psmrtr.io/s9P5Q  🔵 Researcher (Recruiting) (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/rJ3xN  🔵 Project Manager (LatAm) https://xmrrwallet.com/cmx.psmrtr.io/rydyW  🔵 Project Manager (Canada) https://xmrrwallet.com/cmx.psmrtr.io/snxfk  🔵 Innovation Lead (Canada) https://xmrrwallet.com/cmx.psmrtr.io/stVZr  🔵 Employment Lawyer (Poland) https://xmrrwallet.com/cmx.psmrtr.io/r8N4v  🔵 Corporate Lawyer (Argentina, Brazil) https://xmrrwallet.com/cmx.psmrtr.io/rTLcD  🔵 Contract Lawyer (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/r4PcK  🔵 Information Security Compliance Specialist (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/sqtrm 📎 Technical positions:  🟢 Senior Modern Endpoint Engineer (India) https://xmrrwallet.com/cmx.psmrtr.io/sjd6d  🟢 Senior SQL Developer (Ukraine) https://xmrrwallet.com/cmx.psmrtr.io/svNZd  🟢 Senior Software Engineer .NET (Canada) https://xmrrwallet.com/cmx.psmrtr.io/stXDH  🟢 Software Engineer | Python | AI Automation (India) https://xmrrwallet.com/cmx.psmrtr.io/sdth8  🟢 Python Engineer (Architecture Design) (India) https://xmrrwallet.com/cmx.psmrtr.io/sktyy  🟢 SBC Support Engineer (India) https://xmrrwallet.com/cmx.psmrtr.io/sjt3D  🟢 Quality Assurance Engineer (Genesys, Cyara) (India) https://xmrrwallet.com/cmx.psmrtr.io/rJ8yp  🟢 Technical Writer (AWS Connect CCaaS experience) (Canada, United States) https://xmrrwallet.com/cmx.psmrtr.io/stMJZ  🟢 Technical Analyst (Canada) https://xmrrwallet.com/cmx.psmrtr.io/snvVH 📎 CC Professional Service roles:  🟠 Principal Genesys Cloud PS Consultant (Brazil) https://xmrrwallet.com/cmx.psmrtr.io/rGKMQ  🟠 Senior Genesys Cloud PS Consultant (Argentina) https://xmrrwallet.com/cmx.psmrtr.io/svQ9Y  🟠 CX Solutions Architect (United States, Canada) https://xmrrwallet.com/cmx.psmrtr.io/rZz5v  🟠 Data Scientist - Google CCAI (India) https://xmrrwallet.com/cmx.psmrtr.io/sxGMC #NowHiring #JobOpening #JoinOurTeam #TechCareers #Hiring #CareerOpportunity #WorkWithUs #JobSearch #RemoteJobs #MiratechCareers

🚀 We’ve recently wrapped up our first-ever High-Potential (HiPo) Program at Miratech! This exclusive, nomination-only initiative was designed to identify and develop top talent across the organization. Over five dynamic months, 15 incredible colleagues deepened their leadership skills, tackled bold challenges, and explored what it means to shape the future of Miratech. Why did we do it? Because developing the next generation of leaders is essential to our long-term success. The HiPo Program wasn’t just about learning — it was about action, connection, and real-world growth.  🎯 Highlights included: ▪️360° feedback to build self-awareness  ▪️Leadership sessions with Miratech’s executive team  ▪️World-class virtual learning workouts from Mind Gym  ▪️A visionary group project: Miratech in 2030 — pitched directly to our Executive Committee 👏 Huge congratulations to our talented participants: Alexandr Rudenko, Alena Melnichenko, Brad Ingles, Dmytro Biletskyi, Juan Manuel Jaimez Sáez, Kateryna Logginova, Kateryna Titarenko, Kseniia Baranova, Maria Kondratenko, Nastassia Butuzava, Oleksii Solodchuk, Polina Adamska, Shalini Singh I B.Tech. I PMP® I CSM® I PRINCE2®, Siddharth Rangan, CDR, Vijay Selvam. 🙏 A heartfelt thank you to the dream team who made it all possible: Justin Kearney for championing the vision, Oksana Ogneva for flawless execution, Inna Idris for coordinating every moving part. 🎓 And a special thank you to David Stevenson from Mind Gym for delivering such highly engaging leadership skills training throughout the program. This is only the beginning — the future of Miratech is in excellent hands. 💡 #LeadershipDevelopment #HighPotential #FutureOfWork #Miratech #DareToBeDifferent #TalentDevelopment #PeopleFirst #LearningCulture #TeamMiratech