Lifecycle Software

Turn every customer interaction into actionable intelligence. At Lifecycle Software, we believe a great Contact Centre is more than just support—it's a strategic hub for real-time insights and automation. With our Event Intelligence™ platform, you can: ✅ Use AI to summarise interactions instantly ✅ Trigger workflows based on sentiment, compliance, or keywords ✅ Automate personalised campaigns using 3rd-party data ✅ Empower agents with context-aware tools and smarter self-care This isn't just CX improvement—it's telecom transformation in action. Request a Free demo here 👉 https://xmrrwallet.com/cmx.plnkd.in/dHD2FSUt Want to see how it works? Let’s talk. #CX #AIinTelecom #ContactCentre #Automation #EventIntelligence #LifecycleSoftware #TelcoTech #DigitalTelco #MVNO

Love ale and supporting great causes? If you're in the UK, this is the festival for you! 🍺 N-FEST (formerly The Newbury Real Ale Festival) is a not-for-profit festival run by local volunteers, raising money for local charities. In 2024 alone, it raised an incredible £50,000! We’re proud to be long-standing sponsors of this amazing community event, and our team always enjoys getting involved as volunteers. With over 100 types of ale, live music, great food and a fantastic atmosphere, what's not to love? Come join us and get in touch for free tickets!

Mid-Year Reflections at Lifecycle Software As we reach the midpoint of 2025, it’s a great moment to pause, reflect, and appreciate how far we’ve come. ✅ Highlights from H1 2025: Winners of Best MVNO Tech Enabler 2025 at MVNOs World by Informa Shortlisted for Best Billing Provider at the Comms Business Awards Expanded partnerships with MVNOs across Europe and North America Enhanced our cloud-native BSS with new automation and AI features Represented at major industry events like MWC Omdia mention – ”Telco BSS suites – a fast-growing market within telco software” IDC Report mention – ”The Telecom Billing Transformation Landscape in the Age of AI” Mobile News Awards 2025 - MNA Highly commended Nexus® App Launched NEW contact centre with Collab But more than milestones, we’re proud of the resilience, innovation, and collaboration our team and partners have shown every step of the way. The telecom industry doesn’t stand still—and neither do we. We're committed to powering our customers’ success through agile, intelligent solutions. As we look ahead to H2, our focus remains on: 🔹 Scaling digital telcos faster 🔹 Driving automation and customer-centricity 🔹 Supporting the rise of green, efficient telecom operations Thank you to our customers, partners, and team for making this journey possible. #MidYearReflection #TelecomInnovation #LifecycleSoftware #BSS #MVNO #DigitalTelco #TelecomLeadership #CustomerSuccess #Telecom2025

Our TM Forum ODA mapping just got a major upgrade! The Open Digital Architecture is basically the blueprint for telecom tech that actually moves the needle. Our suite has evolved big time and our coverage of components has never been wider. API-first approach, experience right at the front. Let's go! 💪 Check out the full mapping here: https://xmrrwallet.com/cmx.plnkd.in/edGfPTAu

Lifecycle Software has officially launched a major upgrade to our CVM platform: 𝗘𝘃𝗲𝗻𝘁 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝟮.𝟬 This release gives telecom operators the tools they need to act faster, engage deeper, and deliver more value at every touchpoint. 🎯 Real-time replies  📲 Push notifications  ⚡ Unified UI Event Intelligence 2.0 is purpose-built for telecoms and all you need for orchestration, acquisition, retention and loyalty Read the Press Release: https://xmrrwallet.com/cmx.plnkd.in/dpGwFHQH #CVM #LifecycleSoftware #CampaignManagement

User experience isn’t decoration. It’s how a user knows what to do next—without asking. With the Nexus App, the experience feels more like muscle memory than menu-hunting. Clean lines. Zero friction. Full control. Operators need speed. Users expect simplicity. Nexus delivers both. Telecom brands can fully customise the Nexus App to reflect their brand identity, including colours, logos, pricing, and plans. Once configured, the app is ready for immediate release to the App Store and Google Play. 🚀 Want better retention? Start with a better app! #mvno #LifecycleSoftware

𝟯𝟬 𝗬𝗘𝗔𝗥𝗦. What a milestone! We headed to the countryside for the Lifecycle Festival, a celebration where Lifecyclers from across the globe gathered for a day full of connection, fun, and creativity. ✨ Cross-functional challenges to launch a fictional MVNO 🛡️ Medieval team building 🎶 Karaoke, a live band, and a fire pit under the stars 🦙 Surprise alpaca visits 🍽️ Great food, even better company   It was a day that captured who we are: innovative, collaborative, and a little quirky in the best possible way.   Thank you to our amazing team, customers, partners and friends who have helped shape our journey. We’re proud of the growth we’ve achieved and the impact we make in shaping connectivity for millions.   Here’s to the next 30. Onward and upwards! #WorkAnniversary #PeopleFirst #StrongerTogether

From Startup to Scale-Up: What’s the secret of fast-growing MVNOs? We power MVNOs with over 1 million subscribers, and here’s our 3-ingredient formula for success: 1️⃣ Automation We automate wherever possible. From onboarding to billing, customer support to real-time charging, our platform reduces manual effort, accelerates processes, minimises errors, and gives your team more time to focus on growth. 2️⃣ User Experience We prioritise user interfaces to ensure smoother experiences for both operators and customers. With intuitive portals and powerful dashboards, every interaction is designed for ease, helping you achieve faster adoption and fewer support tickets. 3️⃣ Scalability & Adaptability Our platform grows with you. Whether you're serving 10,000 or 10 million users, our modular design and API-first architecture enable seamless expansion and integration. Why do automation, user experience, and scalability matter? These pillars drive performance, operational efficiency, and long-term value. Together, they make your operations faster, customers happier, and your business primed for growth. Found this useful? Contact us. Let’s grow your business together. https://xmrrwallet.com/cmx.plnkd.in/gyfMYDpJ #MVNO #Automation #UserExperience #Scalability #Telecom #Growth #DigitalTransformation #Innovation #BusinessScaling #TechSolutions #API #MobileIndustry #BusinessEfficiency

Are you a Mobile Network Operator (MNO) searching for the ideal Mobile Virtual Network Enabler (MVNE) to support your MVNO strategy? Our free eBook is your essential guide to selecting the right MVNE platform. Gain insights into the critical factors that impact your decision-making process, including: - Technical architecture and scalability - Time-to-market and deployment efficiency - Market adaptability and innovation - Operational support and service performance - Regulatory compliance and data security Download your free copy now and make an informed decision: https://xmrrwallet.com/cmx.plnkd.in/d_AY5kJW #MNO #MVNE #MVNO #Telecom #eBook #Telecommunications #MobileNetwork #DigitalTransformation #TechSolutions #NetworkInnovation #Compliance #Security

Why Managed Services Is Critical to the Future of Telecom? In today’s fast-evolving telecommunications landscape, the pressure on operators to innovate and maintain operational excellence has never been greater. Managed Services have emerged as a strategic enabler: allowing telcos to shift focus from day-to-day operations to long-term growth and digital transformation. At Lifecycle Software, our Managed Services specialists offer telecom operators the opportunity to delegate specific business operations. We conduct service management according to ITIL-based standards and subject it to annual internal audits, ensuring reliability, governance, and continuous improvement. By partnering with providers that offer Managed Services, telecom operators can: 🔹 Enhance Network Performance with 24/7 monitoring, predictive maintenance, and proactive support 🔹 Optimise Costs by reducing CAPEX and embracing scalable OPEX models 🔹 Accelerate Time to Market through proven frameworks and external expertise 🔹 Focus on Core Business areas like customer experience and strategic innovation 🔹 Mitigate Risk via SLA-driven accountability, robust security, and compliance Our approach offers added value through: ✅ Flexible Team Design ✅ Comprehensive Reporting and Service Reviews ✅ Stringent Service Level Management As we move further into the 5G/6G era, with IoT and edge computing redefining the industry, Managed Services will be vital for maintaining agility and competitive advantage. Learn more: https://xmrrwallet.com/cmx.plnkd.in/dFpsrMXb #Telecommunications #ManagedServices #DigitalTransformation #5G #TelcoInnovation #UKTelecom #LifecycleSoftware