Office Manager

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

Office Manager - Milan

Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations.

The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency.

YOUR ROLE

• Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk management
• Reception coverage and client welcoming
• Ensuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).
• Monitoring technical installations
• Checking the maintenance of premises, furniture and technical installation
• Overseeing the execution of contracts, managing contracts/orders, invoicing and payments
• Ensuring excellent relations with third party and internal providers
• Managing internal customer requests
• Supervising and coordinating all renovation and relocation projects (attending meetings, minutes, follow-up) in collaboration with the business expert
• Ensure that reception and lounge services are in line with the Group Hospitality guidelines
• Ensuring compliance with best practice in terms of environmental, health and regulatory standards

YOUR PROFILE

• Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).
• Successful experience as a building or site manager, office manager.
• Excellent time management skills and ability to manage multiple tasks and prioritize work
• Excellent written and oral communication skills
• Attention to detail and problem solving skills
• Initiative and a strong sense of customer satisfaction
• Ability to adapt and face challenging situation
• Solid organizational skills in a demanding environment
• Competence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning tools
• Language skills : English and Italian required, French an asset.

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.