Capgemini Telecommunications

The future of enterprise is not AI vs. humans…it’s the chemistry between them.     To unlock the potential of hybrid teams, organizations must embrace Human-AI Chemistry, a mutual understanding and deep alignment that guides interactions between humans and AI across workflows, decision-making, and culture.    Human-AI Chemistry is one core component of our newly launched Resonance AI Framework –a strategic blueprint designed to help organizations embed AI into the core of their operations, enable effective hybrid collaboration, and drive impact through measurable transformation.     Learn more about how the framework can help your organization:    ➡️ Design innovative AI-driven products and experiences that deepen customer engagement.   ➡️ Enhance digital touchpoints to deliver more personalized, seamless interactions.   ➡️ Strengthen ecommerce platforms and sales channels to drive conversion and loyalty.   ➡️ Optimize customer service, industrial, and back-office operations to improve efficiency, reduce costs, and unlock smarter, data-driven decision-making.   ➡️ Elevate IT from a support function to a strategic enabler of innovation through AI-integrated IT operations and custom application development.     Learn more 👉 https://xmrrwallet.com/cmx.pbit.ly/44gDVEY about our Resonance AI Framework and explore how it can accelerate your AI journey through effective hybrid collaboration.     #ResonanceAIFramework #IntelligenceMadeReal #HumanAIChemistry #AI #GenerativeAI #AgenticAI #GetTheFutureYouWant 

💥 The convergence of connectivity and compute places telcos at the heart of the digital future. In the bonus episode of our #CloudRealities 'Reimagining Telecom Industry' podcast, we explore the macro picture and dive into what’s next for the telecom industry—from 5G, AI, and APIs to Satellites. 🎙️ On the #CloudRealities podcast☁️🎙️ Dave Chapman, Esmee van de Giessen, and Rob Kernahan are joined by guest-host Praveen Shankar and Vivek Badrinath, Director General of GSMA, to discuss: 🛰 Satellites + 5G as keys to inclusion  📡 The AI revolution and its impact on telcos  🔐 The role of telcos in sovereign AI and digital trust  🔁 Open Gateway APIs transforming telcos from pipes to platforms    🎧 Tune into our latest episode to explore the big frontiers of the telecom industry >> https://xmrrwallet.com/cmx.pbit.ly/3O45SHb As our six-episode podcast mini-series, Reimagining the Telecom Industry, comes to a close, let us know what resonated with you the most! 💬 #ReimaginingTelecoms #5G #OpenGate #AI  

2 days to go for the #TheDigitalTelco event hosted by Mobile Europe and we’re excited to have Anne-Flore AGARD moderating an insightful session that delves deep into how #digitalisation, #automation, and #cloud technologies are accelerating a bold transformation in the future of #connectivity. As the #telecom landscape rapidly transforms, staying ahead means adapting fast. Cloudification is changing how services are delivered and managed, enabled by modular software architectures that depend on cloud native technologies like microservices, and cloud-native designs. In this session on “The Evolving Relationship Between Digitalisation and Cloudification” Anne-Flore Agard will explore how these two forces are shaping the future of telecom. 📅 3rd July ⏰ 9am BST (The Digital Telco event start) ⏰ 12:10 pm BST: The Evolving Relationship between Digitalisation and Cloudification   Find out more and register here for a thought-provoking panel discussion: https://xmrrwallet.com/cmx.plnkd.in/dxM8SFHr

🎉 It's a wrap for #DTW25! 🎉 Our team had yet another incredible year at TM Forum #DTWIgnite, meeting and exchanging ideas with many clients, partners and colleagues, and exploring innovative solutions ready to turn imagination into impact for the #telecom industry!   The Capgemini Café was a popular place for refreshing conversations and the sessions around the DTW stages were inspiring all across. We were proud to see our expert Alberto Curcio and our client Mirko Rugarli from WindTre on stage for the fireside chat on #ComposableIT, and Ehsan Dadrasnia unveiling the autonomous networks Catalyst, in partnership with Aira Technologies, Amazon Web Services (AWS), AT&T, BT Group, Deutsche Telekom, Telefónica, and TELUS, empowering CSPs to build smarter, more resilient networks with intent-driven, GenAI-powered fault management.   Thank you to our partners for all the joint initiatives, most notably the client reception with Google Cloud and the Agentic AI perspective with Microsoft - jointly we're reimagining the future of the telecoms industry.   It was an honor to be among a gathering of such intelligent minds and visionary leaders. We’ve returned more enriched and energized as these interactions are at the heart of our efforts to drive industry advancements. 📡🚀Thank you DTW - see you next year! Praveen Shankar || Sandeep Arora || Jacques Assaraf || Valérie Masson || Abhishek Soni || Ashish (Ash) Pandey || Jan Lindgren #ReimagineTelecoms #AutonomousNetworks #GenAI #AgenticAI

The telecom industry is at a pivotal moment, powered by the transformative potential of AI. To thrive in this new era, CSPs must design next-generation global networks that are intelligent, automated, and AI-ready. 🚀The latest blog from our partner, Google Cloud — “Autonomous Network Operations Framework: Unlock Predictable and High-Performing Networks” — introduces Google Cloud’s Autonomous Network Operations Framework and highlights Capgemini as a key global partner helping to shape and scale autonomous networks for CSPs. Capgemini is proud to collaborate with Google Cloud and the leading telecom service providers to deploy this framework—driving large-scale digital transformation and building future-ready networks. 🔗Read the blog to learn more: https://xmrrwallet.com/cmx.plnkd.in/eM7k4CFg Yannick Martel || Ehsan Dadrasnia Nouri, Dr.-Ing., MBA || Praveen Shankar || Herschel Parikh

Catch the latest TM Forum article on our autonomous networks catalyst, set to be unveiled at #DTW25. In collaboration with Aira Technologies, Amazon Web Services (AWS), AT&T, BT Group, Deutsche Telekom, Telefónica, and TELUS, our GenAI-enabled anomaly detection for RAN (GENAR) delivers real impact: ⚡ 95% detection accuracy for faster incident handling 🛠️ 80% reduction in mean time to detect and resolve issues 🔍 30% reduction in operational costs, enhancing visibility and efficiency 🌐 A seamless, improved customer experience Discover how CSPs can build smarter, more resilient networks with intent-driven, GenAI-powered fault management. Read the article here: https://xmrrwallet.com/cmx.plnkd.in/dBYPW_ZG Want to learn more? Meet us at DTW Ignite in Copenhagen to explore how our Catalyst can power your intelligent telecom future! #Catalysts #TMFDigital #DTW2025 #DTWIgnite Ehsan Dadrasnia || Praveen Shankar || Anne-Flore AGARD || Shamik Mishra || Subhankar Pal

💥 Can telecoms reinvent growth—or is it stuck in legacy logic? This week on #CloudRealities ☁️🎙️, Dave Chapman, Esmee van de Giessen, and Rob Kernahan wrap up the five-part Reimagining the Telecom Industry mini-series joined by Nik Willetts, CEO of TM Forum. Guest host Praveen Shankar returns for another deep-dive discussion on growth. 💡 “You can’t cut your way to growth. We need to change the mindset from Gs and gigabits to what customers actually want.”    Key insights: 📶 Growth begins with user focus, not tech specs  🧠 Mindset shift: from “build it and they will come” to “understand, adapt, co-create”  🌍 Sovereignty isn’t just a location; it’s trust, partnership, and ecosystem orchestration  🤝 True innovation? It comes from daring to collaborate even with competitors Nik puts it plainly: “Telcos sit at the bottom of the NPS charts. That should be a wake-up call.”  So where is growth hiding?  ➡️ In composable IT  ➡️ In autonomous networks  ➡️ In scaled AI  ➡️ In building mission-critical infrastructure for an AI-native world With DTW Ignite right around the corner, tune into our latest episode, to explore your pathway for growth!  🎧 https://xmrrwallet.com/cmx.pbit.ly/3O45SHb #DTW25 #DTWIgnite 

Join us for a panel discussion at #CCW25 with Pierre Fortier! Don't miss Pierre Fortier, VP Capgemini Group - Advanced Connectivity & Mission-Critical Communications, as he shares insights on building France's future public security network through the RRF Project & Demonstration. 🗓️ 18th June 🕓 4:00 PM - 4:30 PM 📍 Theatre A You could also arrange a meeting with us at CCW here: https://xmrrwallet.com/cmx.plnkd.in/d2Nc-NEU #CriticalCommunications #PublicSafety #MissionCritical

We believe data and AI are fundamental enablers of the future. Together with Microsoft, we aim to help you seize that future now. 📡 Let’s reimagine what’s possible: 💡 AI-powered network operations centers 🔐 Gen AI-powered cybersecurity assistants 🤖 AI-augmented customer support Translate it into real impact: ➡️ Network outages reduced by 40% ➡️ Threat identification and resolution time cut by 50% ➡️ Higher customer lifetime value Are you ready to breathe intelligence into your telecom organization? Learn how we can accelerate change and growth for telcos along with Microsoft: https://xmrrwallet.com/cmx.pbit.ly/43IcrGD Reach out to our team to schedule a 1:1 meet at #DTWIgnite to learn more on the topic. #TelecomInnovation #DataAI #TelcoTransformation #AgenticAI #GenAI Thilo Ewald || George G. || Praveen Shankar

Detecting anomalies in RAN networks has become more complex than ever—and traditional AI tools are no longer keeping pace.   That’s why our team is so thrilled to unveil our autonomous networks TM Forum Catalyst in partnership with AIRA Innovation Technologies, Amazon Web Services (AWS), AT&T, BT Group, Deutsche Telekom, Telefónica, and TELUS.   Built on our EIRA framework and powered by Amazon SageMaker’s MLOps, this Catalyst brings together #GenAI, time-series analytics, and continuous model learning to deliver next-gen anomaly detection, helping telecoms connect subtle data relationships, cut down on false positives, and uncover new types of anomalies. https://xmrrwallet.com/cmx.plnkd.in/dHN6hWmj   📍 Want to learn more? Visit our kiosk at DTW Ignite, June 17–19, and discover how this Catalyst can deliver real impact like:   ⚡ Faster incident handling with 95% detection accuracy 🛠️ Reduced mean time to detect and resolve issues with 80% early anomaly mitigation 🔍 Greater operational visibility and efficiency with a 30% reduction in operational costs 🌐 A better, more seamless customer experience   Remember: Stronger tools = Smarter networks.    Meet us at DTW Ignite in Copenhagen to explore how our Catalyst can help power your intelligent telecoms future. Learn more.   #TMForum #TMFDigital #DTWIgnite #DTW25 #AutonomousNetworks